Terms of Use

Introduction

Welcome to flitit.com

Arsasa Trading LLC (Flitit.com) maintains the http://www.flitit.com/ website ("Site"). Below are the terms and conditions governing your use of the website www.flitit.com or www.flitit.ae.

United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.

Arsasa Trading LLC or Flitit.com will not trade with or provide any services to OFAC and sanctioned countries

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Cardholder must retain a copy of transaction records and Arsasa Trading LLC (Flitit.com) policies and rules.

By accepting these terms and conditions, you agree to comply with these terms and conditions with Arsasa Trading LLC or flitit.com in relation to your use of the Site. If you do not accept this term and conditions then please do not access, register or use this Site. You must read, agree and accept with our terms and conditions and privacy policy before you may become a member of our website.  

Eligibility for Registered User

Flitit.com or flitit.ae is an online shopping website where credit /cash payment may require. Hence, the full functionality of the website is available only for individuals who are 18 years and above. However, web users will have access to all contents in our website. Flitit.com reserves the right to limit or withdraw access to the Site or the registration of any person, if flitit.com believes that person is under the age of 18 years. You must ensure that the details provided by you on registration or at any other time are correct and complete.

Your Account and Registration Obligations

Registering an account with flitit.com or flitit.ae is a mandatory requirement to start buying products. When you register as a member of the site, you have been or will be required to provide certain information and register a username and a strong password for use on this Site flitit.com or www.flitit.ae

On becoming a member of the Site, you agree that

You are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. 

  • You must immediately notify flitit of any unauthorized use of your account or any other breaches of security.
  • com will not be liable for any act or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
  • You will provide true, accurate, current and complete information about yourself as prompted by flitit's registration form.

Electronic Communications 

When you visit flitit.com or flitit.ae or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, by posting notices on this site, by SMS, by voice or through our social media channels. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Amendments to this User Agreement 

You acknowledge and agree that flitit, shall endeavor to give you notice for any amendment to this Terms and Conditions that materially increases your obligations or decreases your rights under the Terms and Conditions, in accordance with the terms of this agreement. You acknowledge and agree that flitit at its sole discretion and without liability may make amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Site.

Product pricing

Except where noted otherwise, the Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by flitit.com  

All customers will be charged in UAE Emarati Dirhams (AED) and differences between approximation in other currency and actual billing price on the customer's card bill is probably attributable to different credit card companies charging different exchange rates.

Use of the Site & Community pages

Flitit.com strongly recommend users to follow the Terms and Conditions of this website and to respect fellow community members on our Social Media pages and to understand that while using the Site & community pages, you will not:

  • Post comments / contents that is abusive, defamatory, or obscene;
  • Post information that is fraudulent, deceptive or misleading;
  • Post information which may considered culturally or religiously offensive;
  • Post any information on specific website outside of Shopper55.com; or advertising;
  • Transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or "spam";
  • Interfering or disrupting networks or websites connected to the Flitit site;
  • In violation of any intellectual property right of another;
  • In violation of any law or regulation, or
  • Otherwise offensive, graphically or in tone.
  • Flitit has a right to withdraw any account that may fall into the above category without any prior notice.

Abusing Flitit.com 

Please report problems of any kind or violations of this Terms and Conditions to flitit.com. If you believe that your intellectual property rights have been violated, please notify flitit without prejudice to any other rights and remedies of flitit.com under this Terms and Conditions or at law, flitit.com may limit, suspend or withdraw a user's access to the Site. Also, flitit.com can choose to take other technical and / or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who acts inconsistently with this User Agreement or our policies.

Withdrawal of Access and/or Membership

Flitit may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including without limitation, breach of this Terms and Conditions.

Limitation of Liabilities 

Flitit.com, its officers, employees, agents, vendors and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Site, its services or this Terms and Conditions. If at any time you are dissatisfied with the website or any contents on the same, you can discontinue your use of it. 

Indemnity

You agree to indemnify and hold Arsasa Trading LLC or flitit.com and its officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal costs and expenses) 

Third Party Websites 

Flitit.com may include third party website links or contents and disclaims any responsibility for any harm resulting from your use of those websites. Please read our Privacy policy.

Orders & Delivery 

Flitit.com easy to order and deliver service is aimed at 100% customer satisfaction. Flitit.com will update the product list on its website to show only those products that are available. If products become unavailable, then the customer will be informed via email and those product listings may temporarily removed from the website until the product is again available.

Flitit.com delivers across United Arab Emirates, though few items are limited to certain areas.

Flitit.com will send you an email detailing the products ordered and estimated date and time for delivery. Delivery will be made to the shipping address you provided at the time of registration or checkout. Flitit.com direct products are delivered either by flitit.com / our logistic partners and / or suppliers.

Order Acceptance     

Flitit follows certain criteria for the order acceptance.  Flitit reserves the right, at its sole discretion, to refuse or cancel any order made at Flitit for any reason whatsoever. Unavailability of stocks, errors in pricing or product information or unlawful transactions may result in the order being cancelled. We’ll keep you updated if any one of the product(s) you ordered may fall under that above criteria two hours prior to the order shipment or if additional information is required to accept the order. The customer agrees not to dispute and agree that Flitit’s decision is final in any instance. If there is any refund in your order or your order is cancelled after your credit card has been charged, the same amount will be credited to your credit card within 5 to 7 working days. Please refer to our refund and exchange policies to know more.

Disclaimer

Refund amount will be credited to customer's credit card from our side, but bank to bank transfer will take up to 14 business days.

Stock Availability on the day of your Delivery

Occasionally, an item that you have ordered may no longer be available at the time of shipping or picking your order from our store. In the event that this happens, we will attempt to call you to inform you of this, and to offer you suitable alternative products.  If you are not available when we call, we will pick the most suitable alternative product and add it to your order.  If you are unhappy with the chosen substitute product, you can reject it, and it will be returned to our store, and we will process a refund as appropriate.  If you choose to accept a substitute product that is priced differently to the item ordered, you will receive a part-refund, or we will charge you the difference, payable upon delivery.                                             

Order Cancellations by the Customer

If cancellation notice, either by email or by phone or through portal is duly received by flitit.com, and the order is not shipped out by us, we shall cancel the order and refund the entire amount. However, orders that have been already shipped out by us cannot be cancelled, give the condition that the orders should be cancelled before shipping. The customer agrees not to dispute and agree that Flitit’s decision is final in such instances.     

Unlawful Transactions

Flitit reserves the right to recover the cost of products, collection charges and lawyers’ fees from persons using the Website fraudulently. Flitit reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.            

Delivery of products made by Credit Card 

Flitit reserves the right to cancel / block any order where we believe that the cardholder is not the actual recipient. In such cases, the cardholder can email us at info@flitit.com with a scanned copy of the cardholder's picture ID with a statement on who can claim the product you purchased with your card.

Images on website

The images referenced, made accessible or made available to you on flitit.com are for illustrative or viewing purpose only. Product images are subject to change without any prior notification. Flitit.com cannot guarantee that the product you receive should come in the same packing as seen on the website. However, we try to maintain accurate information and exact image of the product you may or wish to buy.                               

Freebies  

Freebies associated with purchase of a product from flitit.com may or may not be delivered to you along with the product purchased. Delivery time may vary for freebies.

If you wish to return the product purchased from flitit.com, you’ll also have to return freebie you received. If not, we may charge you a reasonable amount for the freebie.

Contest & Giveaways 

Flitit.com giveaways & contests are open only to individuals who are citizens or legal permanent residents UAE. Employees of flitit, those involved in the production, development, implementation or handling of giveaways, any agents acting for, or on behalf of the above entities, their respective parent companies, officers, directors or subsidiaries are not eligible. Participation in the giveaway constitutes entrant’s full and unconditional agreement to and acceptance of these official rules and the decisions of the sponsor, which are final and binding. All prizes should be claimed within 15 calendar days of announcement. Winners will be announced on our Social Media Channels.

Flitit Gift Cards

Flitit.com Gift Cards never expire. When you purchase a Flitit Gift Card you agree to the terms and conditions of flitit.com that the flitit.com gift cards, once bought are not returnable or refunded. This card can only be redeemed at flitit.com or flitit.ae.

Vouchers & Gift coupons

  • Vouchers and gift coupons issued to you by flitit can only be redeemed online at Flitit.com or flitit.ae.
  • Each voucher and gift coupon issued by flitit.com can be used only once.
  • Voucher and Gift coupons cannot be exchanged for cash.

If you have any questions about our Terms and Conditions, the practices of this site, or your dealings with this site, please email us at info@flitit.com

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